incident-learning

About this Skill

Convert operational incident and near-miss evidence into durable product, engineering, test, evaluation, and governance improvements with verified closure. Separate observed facts from causal hypotheses and unresolved uncertainty; map follow-up work across code, tests, skills, operations, product, and governance; track ownership, verification, and closure for every finding. Do not use to assign blame or produce a generic postmortem template; do not close learning because tickets were created — require evidence the intended change occurred.

Cas d’usage

• Convert incidents into structured follow-up work
• Separate facts, hypotheses, and uncertainty
• Map findings to improvement domains
• Track ownership and verification
• Audit unverified or stale closures

Fonctionnalités

• Incident-learning record with evidence and inference separation
• Causal and evidence ledger
• Six-domain follow-up work mapping
• Escaped-from gap analysis
• Verification and closure records requiring effect evidence

Agents compatibles

Skill files

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